Breadcrumb Home Classroom Assistance Technology Technology Assistance and Support Technology Assistance and Support The ITS Help Desk provides frontline technology assistance for University Classroom technology. Support is available via phone, email, chat, and walk-in. For Emergency Technical Support Phone: 319-335-1976 Hours: Mon-Thurs, 8:00am-8:00pm; Fri, 8:00am-5:00pm Phone Live Chat For Non-Emergency Technical Assistance Contact the ITS Help Desk Classroom Technology Documentation Classroom Guides Technology Guides TILE Classroom Support